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Inmarsat - How do I configure my Windows 7 computer to connect to the Inmarsat service via a Inmarsat IsatPhone Pro handset

KB 1105

PLEASE NOTE THAT WINDOWS 7 IS NOT SUPPORTED BY INMARSAT AND IS CURRENTLY NOT WORKING.

INMARSAT ARE WORKING ON THIS ISSUE.

Configure your personal computer to connect to the Internet using the IsatPhone Pro as a Modem in Windows 7.

Your SIM card has to be provisioned Inmarsat data service, please contact SatCom Global Service Desk to confirm this service if unsure.

Install the USB Drivers

  1. Obtain the USB Drivers from SatCom website on SatCom Global knowledgebase article 1020.
  2. Extracted to a well known location e.g. C:\
  3. Plug the USB cable from the handset to the PC.
  4. When the “Found New Hardware Wizard” find the handset select “Locate and install drivers (recommended)
  5. It will automatically search for the drivers
  6. Select “Install this driver software anyway” for the windows security driver installer
  7. Lastly click Close

Install the Modem

  1. Close all applications.
  2. Choose Start > Control Panel.
  3. Double click on Phone and Modem Options.
  4. Select the Modems tab, identify the “IsatPhone Pro 1.0 Modem.
  5. Double click the above Modem
  6. Select the “Advance” tab
  7. Enter “&FE0&D2” in the Extra Settings box.
  8. Select Apply > OK

Configure Dial-Up Networking

  1. Choose Start > Control Panel Double Click on Open Network and Sharing Center.
  2. Click Set Up a Connection or Network.
  3. Choose Connect to the Internet. Click Next>.
  4. Choose Set up a new connection anyway.
  5. Choose IsatPhone Pro 1.0 Modem. Click Next >
  6. In the Dial Up Phone Number field, type: 28
  7. User Name and Password INMARSAT, In the Connection Name field create an appropriate name for the connection (e.g. IsatPhone Data).
  8. Click Connect then Skip and choose Set Up The Connection Anyway.  Click Close.
  9. Return to the Network and Sharing Centre and choose Change Adaptor settings (upper left)
  10. The Connection will be called what you named the connection is step 7.
  11. Double click the connection and select properties.
  12. Select Configure on the Isat modem
  13. Make sure the Maximum speed (bps) is set to 2400
  14. Check all 3 hardware features. Then click OK.